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Commercial Insight Manager

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Purpose of the role

To manage the provision/creation of reports to the business which analyse the revenue/occupancy/price performance of Exterion Media inventory, including ad hoc reports and general data analyses.  Provide support to the Head of Commercial Insight.

Duties & Responsibilities

    • Provision of relevant insight to ensure all areas of the company achieve revenue & profit targets

    • Provision/creation of reports for the business which analyse revenue/occupancy/price/yield

    • Timely and accurate completion of reports, including template set up for coming year

    • Work closely with key stakeholders in the business including Planning, Sales, Franchise and Delivery

    • Gain an understanding of our inventory and rate card

    • Develop working knowledge of team reports, their purpose, data source and how changes in business practices may affect them

    • Annual reports review to confirm/re-establish business needs

    • Develop administration time saving devices (Excel-based)

    • Understand revenue and inventory performance trends paying particular attention to key revenue drivers

    • Detailed understanding of in-house data base to ensure reporting accuracy

    • Keep abreast of company developments and new IT systems to ensure reports are adjusted to incorporate any relevant changes

    • End to end understanding of the sales process team’s role within it

    • Understanding of other department functions and how the team can interact effectively with them to help drive the business forward and increase revenue

    • Input into new IT systems and other relevant IT initiatives

    • Support the Head of Commercial Insight

    • Ensure all regular Commercial Insight reports are completed accurately, on time and with useful sales insight

    • Ensure timely set up of same reports as new trading year approaches to ensure smooth changeover from one year to the next – liaise with IT as necessary

    • Contribute new ideas to enhance reporting performance by the department for the company, including IT liaison as appropriate

    • Respond to ad hoc complex reporting requests from the business in a clear, accurate and timely manner

    • Push back on less complex requests which can be run off the system offering advice where necessary

    • Ensure revenue boards update

    • Work closely with Planning to ensure optimum classification of Exterion Media assets on Route
    Exterion Media Competencies

    Effective Communication
    • To articulate a clear message and persuade and influence others to gain support for ideas or actions in the best interest of the organisation.  To understand one’s audience and to adapt a message or presentation to that group in order to achieve support and results
    Client Partner Focus:

    • To work with internal and/or external clients and partners to understand their priorities and success measures.  To build positive relationships, looking for win-win solutions in order to drive growth and performance for the good of the organisation.  

    • To understand, respect and respond to others priorities and needs, working in partnership to achieve best outcome that benefits the organisation as a whole.  To break down barriers and overcome obstacles, recognising other departments as internal customers and identifying ways to share information to achieve desired results.

    Results Driven:

    • To set standards and goals for self and others that will result in achieving and exceeding expectations                   

    Personal characteristics

    • Attention to detail, high mathematical and numerical abilities, but with an ability to look beyond the numbers

    • Deal with menial tasks willingly, applying the same attention to detail as would be  applied to complex tasks

    • Bright and enthusiastic being pro-active rather than re-active

    • Good communication skills – both written and oral

    • Excellent organisational skills


      • People performance management, including training and development

      • Ability to create and manage large datasets

      • Advance knowledge of Excel, including the use of time saving macros (VBAs) and some knowledge of SQL would be useful although not essential

      • Competent IT with good knowledge of all other MS office applications

      • Knowledge of BI systems an advantage


      • Educated to degree level preferred although not essential

      • Must be numerate and analytical