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CBS Outdoor International Announces Results of Annual Pan European Research-Interactive Europe

London, Friday 22nd March 2013: According to the latest Interactive Europe report, an annual study of over 5,000 people in six European countries by CBS Outdoor International, outdoor advertising leads all advertising formats in driving consumer responses for purchases online, Facebook Likes and the download of apps.

In total 77% of consumers reported doing something as a direct result of seeing an outdoor ad, including:

  • 20% of consumers are reported to have made a purchase online after seeing an outdoor ad, (up 43% y-o-y) vs 16% for print ads
  • 16% of consumers ‘Like’ a brand’s Facebook page after seeing an outdoor ad (up 78% y-o-y) vs 11% for radio ads
  • 13% of consumers have downloaded an app after seeing an outdoor ad (up 117%), which is almost double the amount who downloaded one after seeing a TV ad (only 7%)

Steep growth in smartphone ownership, up almost 34% y-o-y, has allowed brands to increase engagement with consumers via mobile however, interestingly, despite a tenfold rise in 2011 for near field communication (NFC) smartphones, there was only a marginal increase in NFC awareness by consumers (from 6% to 8%). This reinforces the need for brands to continue educating consumers on the benefits of interactive advertising technologies available.

Putting to the test

New this year and designed to help quantify the impact of interactive outdoor advertising in engaging consumers, the survey also evaluated three interactive client campaigns comprised of different categories, markets, formats and interactive technologies. The campaigns revealed a:

  • 45% average uplift in terms of an outdoor ad being ‘for people like me’ when respondents had interacted with the ad
  • 54% average uplift in terms of being likely to mention the advertising in conversation
  • 45% average increase in terms of having a better opinion of the brand

Golden rules emerge from interactive campaigns

  1. The creative should be explicit in communicating the core message and in showing people if and how they can interact with the ad
  2. There needs to be an obvious benefit (and one of perceived value) for consumers in order for them to interact and take away a positive perception of the brand
  3. The implications of the halo effect (positive & negative) should be considered – people will watch others interact both in the physical and virtual worlds

Also for the first time, Interactive Europe has included the opinions of 14 European brand owners as a qualitative component to the research. Insights from marketers include:

  • FMCG brands are those most actively seeking innovation in communication with audiences to achieve cut-through
  • Despite questions around interactive OOH, the majority of European senior marketers are open to the idea and understand the opportunity for engagement

Commenting on the Interactive Europe study, CBS Outdoor International’s CEO, Antonio Alonso, said: “The research shows that outdoor advertising presents the opportunity to supplement reach and promote deeper levels of engagement. Additionally, with smart device ownership continuing to grow, even amongst older demographics, it is clear that outdoor advertising is beginning to offer brands new channels for distribution and direct marketing. This report, coupled with the launch of our new positioning ‘engaging audiences’, brings to the fore our continued focus and commitment to delivering valuable audiences for advertisers.