Ad recall leads to significantly improved brand perceptions
Travel Website wanted to shift brand perceptions from being seen as ‘one of many online travel agents’ to being ‘different’, helping people and making their life easier.
The ads intended to express how Travel Website could save time, effort and money, while aiming to inspire commuters when in need of ‘escapism’. Overall, the campaign looked to increase website usage and drive sales, whilst improving brand awareness.
In early 2016, the Travel Website ran a multi-media advertising campaign, on outdoor formats (a 4-week medium-weight campaign with Exterion, on London Underground 48 sheets, TCPs, DEPs), as well as on TV.
In order to capture the effectiveness of the campaign, we measured campaign metrics, in association with Dipsticks Research. The sample consisted of 700 ABC1 respondents:
37% males, 63% females
14% 18-24 years, 46% 25-34 years and 40% 35-44 years
Test Sample: London Tube users
Control Sample: Non-Tube users who live outside of London
A high level of brand awareness, as a result of the London Underground campaign, worked to increase brand consideration, improving perceptions and driving interaction with the Travel Website.
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