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Production Executive

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Salary: £21 - 25,000 depending on experience.

Purpose of the role

To deliver a professional end-to-end Production service for both internal & external customers to deliver targeted revenue & profit for Exterion Media. To supply quality products to the highest of standards against all deadlines - delivered on time managing the supply chain to complete the production process. 

Measures of success

  • Achievement of revenue and margin targets – PO’s created against all bookings
  • Provision of A1 customer service from boking to payment of print supplier

Duties & Responsibilities

Managing the use of contracted suppliers
  • Maintaining a high quality of finished product
  • Defining and delivering high levels of service
  • Ensuring most economical outlay of costs possible
Developing and maintaining efficient systems of working
  • Maintaining internal job progress system
  • Keeping accurate records of all jobs
  • Ensuring the production process and all systems are working effectively
  • Daily liaison with the Commercial, Customer Solutions and Delivery Managers
Management of relationships with the National Sales team
  • Encouraging and working with Sales to use Production Service and offering quotes whenever possible
  • Encourage use of the Pricing Matrix Calculator  - guidance and assistance
  • Produce accurate bespoke production quotes within a reasonable timescale
  • Defining and monitoring service levels with all external suppliers
  • Attending Press Passes with clients when required
  • Ensuring regular feedback from all Sales teams. Perform to the agreed Production levels of service
  • Resolving problems, disputes and concerns within Service Delivery ensuring ALL campaigns are delivered on time to all destinations
  • Training Sales people to ensure good knowledge of production methods and terminology

Personal characteristics

  • Outgoing, hard-working, computer literate, well organised and a strong communicator.
  • Analytical abilities – problem solver and good overall project management skills
  • The ability to work on their own initiative and under pressure to meet very strict deadlines.

Experience

  • Media production background and knowledge advantageous
  • Basic understanding of commercial print with end to end design and production process favourable
  • Ability to deliver to deadlines – aware of the bigger picture
  • Ability to negotiate in a deadline driven environment
  • Commercial awareness

Qualifications

  • Higher Education level qualifications
  • Experience within print / production an advantage