Questions? Feedback? powered by Olark live chat software
Follow us

Junior Application Support Engineer

Apply for this role


  • To configure, deploy, maintain and troubleshoot an evolving application stack at Exterion Media.
  • To maintain and improve our continuous delivery and configuration management frameworks that allow for automated build, test and deployment across environments, while ensuring operational stability.
  • To work closely with the other engineers at Exterion Media including infrastructure and external teams in the development and operation of our applications, proactively identifying areas for improvement, driving out inefficiency in the process.


  • Develop relationships with business users in all the departments, IT teams within the organisation and third-party suppliers.


  • Provide 3rd line support across our business applications and tools used to develop and operate them.
  • Follow documented processes and procedures for carrying out application support.
  • Liaise with onsite/offshore teams to remove impediments and diagnose/prevent incidents.
  • Pro-actively monitoring and troubleshooting the applications and ensuring any necessary action is taken to maintain a good service.
  • Develop and maintain automation for the operation of new and existing applications.

QUALIFICATIONS:  (one or more)

  • Qualified to degree level (2:1 or above)
  • Fluent English is required and Spanish, French, Dutch would be useful.