Iconic digital screens at Canary Wharf drove commuters to interact with a department store


The Challenge

A well-known department store wanted to promote its homeware range, targeting one of London’s most premium audiences at Canary Wharf.

The Execution

In March 2017, Exterion Media ran an ad-effectiveness research study looking at 8 different brands running high impact campaigns on the digital screens at Canary Wharf – one of Exterion Media’s most premium environments. 

To promote its homeware range, this department store chose this format in order to maximise impact and tap into one of London’s most valuable audiences. This was part of a wider campaign that ran predominantly across Digital & Outdoor (other Exterion Media formats included London Underground 48 sheets and digital escalator panels), but was also complemented by Press & Direct Mail. 

In order to capture the effectiveness of this campaign, we measured campaign metrics in association with Dipsticks Research. We conducted 217 face-to-face interviews supplemented with 32 interviews online, in order to make sure we reached this premium audience. The sample consisted of ABC1 adults, 18-64 year olds (60% males/40% females).

All of those interviewed (face-to-face and online) had used Canary Wharf Tube station frequently over the two weeks when the campaigns were live.

The Results

More than half of those passing through Canary Wharf station recalled the ads, showing that the iconic digital screens were highly impactful. The ads proved to resonate with commuters and drove over 3 in 5 to interact with the department store. 

department store graph

Back to Case Studies




55% recalled seeing the department store ads on the iconic digital screens at Canary Wharf

Premium format

92% of those who recalled the department store campaign at Canary Wharf thought the ads were premium quality

Please complete all required fields