Ad recall leads to significantly increased brand consideration, driving people online


The Challenge

Travel Website wanted to shift brand perceptions from being seen as ‘one of many online travel agents’ to being ‘different’, helping people and making their life easier. 

The ads intended to express how Travel Website could save time, effort and money, while aiming to inspire commuters when in need of ‘escapism’. Overall, the campaign looked to increase website usage and drive sales, whilst improving brand awareness.

The Execution

In early 2016, the Travel Website ran a multi-media advertising campaign, on outdoor formats (a 4-week medium-weight campaign with Exterion, on London Underground 48 sheets, TCPs, DEPs), as well as on TV.

In order to capture the effectiveness of the campaign, we measured campaign metrics, in association with Dipsticks Research. The sample consisted of 700 ABC1 respondents:
37% males, 63% females
14% 18-24 years, 46% 25-34 years and 40% 35-44 years

Test Sample: London Tube users
Control Sample: Non-Tube users who live outside of London

The Results

London Underground ads improved brand consideration. Tube users who recalled the ads were driven to interact with the Travel Website online and talk to others about the brand.


Related case studies

Please click on the link below to see other related case studies:

Recall of the DEP ads improved brand perceptions and drove people to interact with the Travel Website online 

Ad recall of the Travel Website 48 sheet ads lead to improved brand perceptions and drive action 

TCPs produce the highest level of ad recall, improving brand perceptions and driving action 

Ad recall leads to significantly improved brand perceptions 

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Ad recall

60% of London Tube users recalled at least one of the Travel Website Tube ads

Drove online

53% of Tube users who recalled the ads interacted with the brand online (vs. 17% who did not recall)

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